Refund and Return Policy of Abizstore.in
At Abizstore.in, we strive to provide our customers with high-quality products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase of t-shirts or corporate promotional printing, we offer a straightforward refund and return policy to ensure your satisfaction. Please read the following policy guidelines carefully:
Refund Policy:
a. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the order. We will initiate a refund or offer a replacement as per your preference. To process the refund, we may require photographic evidence of the damage or defect. Once approved, we will issue a full refund to your original payment method within 7-10 business days.
b. Print Quality Issues: If you find any issues with the printing quality of the t-shirts or promotional materials, please contact us within 7 days of receiving the order. We may request visual proof of the print defect. Upon verification, we will either reprint the products or issue a refund.
c. Size and Color Discrepancies: We provide detailed sizing charts and color descriptions on our website to help you make an informed decision. However, if you receive products with size or color discrepancies, please get in touch with us within 14 days of delivery. We may offer an exchange for the correct size or color, or process a refund if necessary.
Return Policy:
a. Change of Mind: If you have a change of mind and wish to return the products, you can do so within 30 days of receiving the order. The products must be unused, in their original packaging, and in resalable condition. You will be responsible for the return shipping costs. Once we receive the returned items and verify their condition, we will issue a refund for the product’s cost (excluding shipping charges) to your original payment method.
b. Customized Products: Please note that personalized or customized t-shirts and promotional materials with specific designs, logos, or text cannot be returned unless they are damaged, defective, or do not match the approved design you provided.
Return Process:
a. To initiate a return or refund, please contact our customer support team via email or phone, providing your order details and the reason for the return.
b. If the return is approved, we will provide you with instructions on how to return the product.
c. Pack the items securely in the original packaging or a suitable alternative to avoid damage during transit.
d. Ship the return package to the address provided by our customer support team. We recommend using a trackable shipping method for returns.
Additional Information:
a. Refunds will be issued to the original payment method used for the purchase.
b. Any promotional discounts or coupons applied during the purchase will be deducted from the refund amount.
c. The refund processing time may vary depending on your payment provider.
d. For any questions or assistance regarding the refund and return process, please contact our customer support team.
Please remember that this refund and return policy is subject to change without prior notice. We encourage you to review our policies regularly for any updates. If you have any concerns or questions, feel free to reach out to our customer support team, and we will be glad to assist you. Thank you for shopping at Abizstore.in!